Cookie Policy

This Cookie Policy explains how ActiveLiving Club uses cookies and similar tracking technologies when you visit our website or use our mobile application. Understanding how we use these technologies helps you make informed decisions about your privacy preferences.

What Are Cookies

Cookies are small text files that are stored on your device when you visit websites. They contain information that helps websites remember your preferences, login status, and other details about your visit. Cookies enable websites to provide personalized experiences and improve functionality.

Similar technologies include web beacons, pixels, and local storage objects that serve comparable functions. These technologies help us understand how you interact with our services and allow us to provide better user experiences.

Cookies can be categorized as either session cookies, which expire when you close your browser, or persistent cookies, which remain on your device for a specified period or until you delete them manually.

How We Use Cookies

We use cookies to enhance your experience with our meal planning services. Essential cookies are necessary for basic website functionality, including maintaining your login session, remembering your preferences, and ensuring secure access to your account.

Performance cookies help us understand how visitors interact with our website by collecting anonymous information about page visits, time spent on pages, and any technical issues encountered. This data helps us improve our services and identify areas that need enhancement.

Functional cookies remember your choices and preferences, such as your preferred language, meal plan settings, and customization options. These cookies make your experience more convenient by eliminating the need to re-enter information on subsequent visits.

With your consent, we may use analytics cookies to gather insights about user behavior, popular content, and service usage patterns. This information helps us develop new features and improve existing services based on actual user needs and preferences.

Types of Cookies We Use

Strictly Necessary Cookies: These cookies are essential for the operation of our website and cannot be disabled. They include authentication cookies that keep you logged in, security cookies that protect against unauthorized access, and load balancing cookies that ensure optimal performance.

Preference Cookies: These cookies remember your settings and choices, such as your meal plan preferences, dietary restrictions, notification settings, and display options. They help provide a customized experience tailored to your individual needs and preferences.

Analytics Cookies: When you consent to their use, these cookies collect aggregated data about how our services are used. They help us understand which features are most valuable, identify technical issues, and measure the effectiveness of our improvements.

Marketing Cookies: With your explicit consent, we may use these cookies to provide relevant content and measure the effectiveness of our communications. These cookies help us show you information that might be most useful for your wellness journey.

Third-Party Cookies

Some cookies on our website are set by third-party service providers that help us deliver our services. These may include analytics providers, content delivery networks, and customer support tools. Each third-party provider has its own privacy policy governing the use of cookies.

We carefully select third-party providers and require them to handle your data responsibly. However, we recommend reviewing their privacy policies to understand how they use cookies and tracking technologies.

Third-party cookies are subject to the respective third party's privacy policy, not this Cookie Policy. We do not control these cookies and cannot access the information they collect.

Managing Your Cookie Preferences

You have several options for managing cookies and your privacy preferences. Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when cookies are being sent. Please note that disabling certain cookies may affect the functionality of our services.

Through your browser settings, you can delete existing cookies, prevent future cookies from being stored, or set your browser to notify you when cookies are being sent. Each browser has different procedures for managing cookies, which are typically found in the privacy or security settings.

Our cookie consent banner allows you to choose which types of cookies you accept. You can modify these preferences at any time through your account settings or by clearing your cookies and revisiting our website.

If you choose to disable cookies, some features of our services may not function properly. Essential cookies cannot be disabled as they are necessary for basic website operation, but you can control optional cookies through your preferences.

Mobile Application Data

Our mobile application may use similar technologies to cookies, including local storage, device identifiers, and analytics tools. These help provide personalized meal plans, remember your preferences, and improve app performance.

You can control many of these technologies through your device settings, including location services, push notifications, and app permissions. We respect your choices regarding these settings and provide clear information about what data is collected and how it's used.

Mobile tracking is governed by your device's operating system policies and our Privacy Policy. We recommend reviewing your device's privacy settings to understand how to manage app-related data collection.

Data Security and Retention

We implement appropriate security measures to protect information collected through cookies and similar technologies. This includes encryption for sensitive data, secure server environments, and regular security assessments.

Cookie data is retained only as long as necessary to fulfill the purposes outlined in this policy. Session cookies are automatically deleted when you close your browser, while persistent cookies are deleted according to their specified expiration dates or when you manually clear them.

We regularly review our data retention practices to ensure we only keep information that continues to serve a legitimate purpose for improving your experience with our services.

Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make significant changes, we will notify you through our website or by other appropriate means.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and similar technologies. Your continued use of our services after updates constitutes acceptance of the revised policy.

Contact Us

If you have questions about our use of cookies or need assistance with managing your preferences, please contact our Privacy Team. We are committed to helping you understand and control your privacy choices.

For technical issues related to cookie settings or website functionality, our Customer Support team is available to provide assistance and guidance.